Terms of Service

Welcome to BALANCE. These Terms of Service ("Terms") govern your use of our website and the services we provide. By accessing or using our website, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services. This agreement applies to all users of the site, including browsers, vendors, and customers.

1. Introduction & Acceptance of Terms

By using this website, you signify your acceptance of these terms and conditions. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

2. User Accounts

To access certain features of the website, you may be required to create an account. You agree to provide accurate, current, and complete information during the registration process. You are responsible for safeguarding your password and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

3. Product & Service Information

We strive to be as accurate as possible in our product descriptions and pricing. However, we do not warrant that product descriptions, pricing, or other content on this site is accurate, complete, reliable, current, or error-free. All prices are listed in Nigerian Naira (₦) and are subject to change without notice. All products are subject to availability, and we reserve the right to impose quantity limits on any order.

4. Ordering and Payments

Receiving an order confirmation via email or other form does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right at any time after receipt of your order to accept or decline your order for any reason.

As outlined in our Delivery & Safety Policy, we currently accept **Cash on Delivery (COD)** or **Direct Bank Transfer** upon receipt of your order. Online card payments are not accepted at this time. For order cancellations, please refer to our Delivery & Safety Policy page.

5. Intellectual Property

All content included on this site, such as text, graphics, logos, images, and software, is the property of BALANCE or its content suppliers and protected by Nigerian and international copyright laws. The compilation of all content on this site is the exclusive property of BALANCE. You may not use any of our intellectual property without our express written permission.

6. User Conduct

You agree not to use the website for any unlawful purpose or to solicit others to perform or participate in any unlawful acts. You are prohibited from posting any material that is abusive, defamatory, obscene, or fraudulent. You may not interfere with the security or functionality of the website.

7. Disclaimer of Warranties & Limitation of Liability

This website and the products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, we disclaim all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement.

In no event shall BALANCE, our directors, officers, employees, or agents be liable for any direct, indirect, incidental, special, or consequential damages that result from the use of, or the inability to use, this site or the performance of the products purchased through the site.

8. Governing Law & Jurisdiction

These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the Federal Republic of Nigeria. Any dispute arising from these terms shall be resolved in the competent courts of Abuja, Nigeria.

9. Contact Information

Questions about the Terms of Service should be sent to us through our Contact Us page or via email at balanceng@gmail.com.